Effective Date: 25/09/2024
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Introduction
Welcome to Hanco Management & Services (PTY) LTD. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our services, including the management and maintenance of your website.
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Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and other contact details.
- Website Data: Information related to your website, such as user interactions, analytics data, and technical information.
- Payment Information: Billing details, including credit card information, if applicable.
- Support Information: Details related to support requests, including communications and related data.
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How We Use Your Information
We use your personal information for the following purposes:
- To Provide and Manage Services: To maintain, update, and support your website and related services.
- To Communicate: To respond to your inquiries, provide customer support, and send you updates or notifications related to our services.
- To Improve Our Services: To analyze usage patterns, improve our offerings, and ensure the functionality and security of your website.
- For Billing and Payment: To process payments and manage billing information if applicable.
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How We Protect Your Information
We implement a range of security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Technical Security: Encryption, firewalls, and secure servers.
- Administrative Security: Access controls and regular security audits.
- Data Handling Practices: Data is stored securely and is only accessible to authorized personnel.
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Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Trusted third-party vendors who assist us in delivering our services. These providers are contractually obligated to protect your data and comply with applicable privacy laws.
- Legal Obligations: When required by law or to respond to valid legal requests, such as court orders or subpoenas.
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Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request deletion of your personal information, subject to any legal or contractual obligations.
- Opt-Out: Opt out of receiving marketing communications from us.
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How to Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email:
mercia@hanco.co.za
hanna@hanco.co.za - Phone:
011 768 6414
081 016 8681 - Address:
3 Beulah Crescent, Helderkruin, Roodepoort, 1724
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with an updated effective date.
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Accessibility
This Privacy Policy is accessible on our website at https://hanco.co.za/privacy-policy/ and can be provided in other formats upon request.
Thank you for trusting Hanco Management & Services (PTY) LTD with your personal information. We are committed to protecting your privacy and ensuring the security of your data.
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Please take note of the following points
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Hanco Management & Services (PTY) LTD
011 768 6414
081 016 8681
mercia@hanco.co.za
hanna@hanco.co.za
